Start with the symptom, then narrow the cause
HVAC systems normally make airflow, motor and refrigerant sounds, but a new or severe noise deserves attention. The type of sound, where it comes from and whether it occurs at startup, shutdown or continuously can help narrow the cause.
Do not continue operating equipment that is producing severe grinding, metal-on-metal, electrical arcing or violent vibration.
Noise diagnosis often requires identifying whether the source is the blower, compressor, fan, ductwork, burner system or a loose cabinet/component.