The thermostat starts the conversation
A thermostat measures indoor temperature and sends calls to the HVAC equipment when heating, cooling or fan operation is needed. Modern systems may use conventional low-voltage wiring, communicating controls or manufacturer-specific control strategies.
The thermostat does not create heating or cooling. It requests operation, while equipment controls and safety devices determine how the system responds.
A thermostat problem can mimic an equipment problem, but equipment faults can also prevent a valid thermostat call from being completed.